Blog Post 2: Smartphones

Smartphones have ruled the market in recent years with 64% of Americans and approximately 25% of the world’s population owning a smartphone. My contract expired in May and I have thought about getting a new phone. As I was thinking about this, I started to think about the battle between Android and Apple for the largest percentage of market share. When Apple first came out with the original iPhone in June of 2007, everyone was very unfamiliar with this technology. In 2011, HTC released the Thunderbolt, the first Android phone that had features that were able to challenge the iPhone with the release of 4G data connection. Ever since the HTC Thunderbolt, there has been a constant battle between Apple and Android companies to one-up each other with each new model of their phones. Windows has a line of phones as well made by companies such as Samsung, Nokia, and Sony among others. However Windows phones have had a rough start to their existence with powerhouse operating systems such as iOS and Android. With very limited apps in the app store, Windows has turned away a lot of prospective consumers.

Some of the most popular phones on the market are shown above.
(L to R: Samsung Galaxy S6 & S6 Edge, iPhone 6 & 6 Plus, Samsung Note 5, Motorola Nexus 6, LG G4, HTC One M9, Motorola Moto X)

Apple has always had a large following. They really created a need for a smartphone even though everyone knew it was completely unnecessary. Apple also has done a great job with their customer service which has increased customer loyalty.

The iPhone progression from 2007-now.

Apple’s Marketing has always done pretty well. They come out with a couple advertisements and ad campaigns every year which connect with people really well. They always do a great job targeting a large population with a variety of ages, genders, and cultures.

Product: Apple started out in computers and started to lead the technology industry starting in the early 1990’s and introducing markets with each product they released. Apple now sells iPhones, iPods, iPads, Macs, laptops, and an assortment of all types of devices. Every year they update their current models and discount their older models.

Price: Their prices are relatively similar to their competition which has helped them stay competitive. Apple's iPhones are priced at almost the same price as most other phones on the market.

Promotion: Apple has been known for their television advertisements that urge people to believe in themselves and help Apple change the world. The new iPhone 6S that just came out has been paired with the slogan “The only thing that’s changed is everything.” This was used to show how they drastically changed a lot of the features on the new iPhone in an attempt to catch up to Samsung.

Place: Apple’s products are on sale everywhere. You can purchase their products from any retail store like Walmart and Target, online stores like Amazon and their website, and technology based stores including BestBuy and Verizon.

Samsung, the largest Android phone company, also has great customer loyalty. Most consumers have upgraded their phones and followed the progression of Galaxy phones. They released the Samsung Galaxy S6 in April of 2015, the newest Samsung smartphone which follows a long line of successful phones. They also released the Galaxy S6 Edge, a new phone with a new concept of rounding the edges. They were able to market this very well because of the product differentiation that they were able to create. Any technological advance is one that can be used to market the company and Samsung took advantage of this.

Product: Samsung started out in televisions. They spread to home appliances while still developing home technology and eventually spread to phones. Samsung now sells phones, tablets, televisions, computers, home appliances, and many more electronic products. Every year, they seem to break new ground with another product that has never been seen before.

Price: Their prices are very competitive with their competition. This has helped them build their brand and grow over time. Apple's new iPhones are priced higher than the Samsung Galaxy line, coming in at nearly 100 dollars more. This has helped Samsung break into the smartphone market with increasing success.

The Samsung Galaxy S progression from 2010-now

Promotion: Samsung has used some pretty famous faces in their advertising. Their company-wide slogan is "The next big thing is here" This was used to show how they drastically changed a lot of the features on the new iPhone in an attempt to catch up to Samsung who is leading the way with phone technology.

Place: Samsung products are on sale everywhere. You can purchase their products in just as many places as Apple. Samsung's product lines are carried in retail stores like Walmart and Target, online stores like Amazon and their website, and technology based stores including BestBuy and Verizon.

Both of these companies have great products, but when it comes down to which is the best, you have to look at the timeline in which we're talking. When smartphones first came out, I think everyone could agree that the iPhone was hands down the best smartphone. Over time, the competition has caught up and even surpassed the iPhone a little bit. Android started to catch up and even Windows phones have a small percentage of the market share. Right now, everyone has to fight to keep up with each other and it's becoming a big competition to see who can add the most features and who can bring in the most customers. If you had to pick, which would you choose?